Microsoft reported that certain of its 365 services are having issues that prevent users from accessing the cloud-based Word, PowerPoint, and Outlook applications. On Tuesday, the business announced that it had “identified a potential networking issue” and was attempting to resolve it.
On Tuesday morning, users of DownDetector began to report more outages with Microsoft 365 products. They were experiencing issues with Outlook and other apps. But by Tuesday afternoon, the problem seemed to have cleared, as Microsoft reported that its Azure cloud service and Microsoft 365 admin center were operational as of 6 p.m. Eastern.
Less than two weeks have passed since the Microsoft 365 outage, which was brought on by a flaw in a program update from cybersecurity firm CrowdStrike. The bug rendered computers all across the world unusable, resulting in the cancellation of thousands of flights and train services as well as interruptions in numerous other areas, including banking and healthcare.
Microsoft noted in an update that the affected services include Microsoft 365 admin center, Intune, Entra, and Power Platform, among others.
“Initial indications are that the following services are not impacted: SharePoint Online, OneDrive for Business, Microsoft Teams, Exchange Online,” it added.
Customers who utilize the affected Microsoft 365 services “may experience latency or degraded feature performance,” according to the company.