Learn the key factors of running a successful business from Immigrant Entrepreneur Jan Jens
Many people start their business with great enthusiasm and energy and but there are very few who can continue that spirit throughout time and even fewer who succeed.
What is the reason behind it? Why do people fail? What are those key factors that help one to succeed?
Well, get your answers from one of the very best influencers and businessmen Jan Jens, who owns a renowned concierge company named “Jatina Group” that is growing substantially over the years. In 2018 they did $7.5 million in total sales and they are projected to do $10.5 million in sales this year.
To succeed in the concierge business, Jan had to make a lot of tough calls and improvements which helped him in his career as an entrepreneur. He would like to share some of the key factors and basic principles to succeed in any business.
CAN YOU DO IT BETTER THAN OTHERS?
Jan Jens says that to be a successful businessman or entrepreneur you don’t always have to come up with a unique idea, you can get the idea and business model and succeed at it just like he did. When Jan went for a luxurious vacation to Miami, he had a pretty bad experience with the concierge company. He was disappointed by the customer service of the company and observed that the people who came for the vacation like him are used to the poor customer service and facilities as they didn’t have any other options to look out for. He saw this as a business opportunity and started his concierge company, Jatina Group.
OBSERVE, LEARN AND IMPROVISE
To run a business successfully, Jan Jens says that you have to see and learn from your competitors and make sure that you don’t make the same mistakes that they do. It is wise to learn from others mistakes and avoid making those mistakes. Jan observed the flaws of poor customer service and made sure to give the best customer experience to the clients who brought him more business and reputation by establishing his concierge company Jatina Group as a brand.
RELATIONSHIP WITH CUSTOMERS AND BUILDING CONTACTS
According to Jan Jens, your relationship with the customers shouldn’t just be limited to give and take of service. You need to build trust and loyalty with the customers and instead of selling them just your service, you should provide them with a great experience which they can never forget. You also need to make good contacts and make sure you add value to them. Jatina Group’s top-class concierge services are the reason Jan is connected to and caters to Hollywood A-list celebrities such as Kylie Jenner, Justin Bieber, Drake, etc.
THE MOST IMPORTANT THING IS TO KNOW THAT FAILING IS A PART OF THE JOURNEY
Jan Jens says it doesn’t matter how much time, energy or money you throw at a product, it can still end up being a “dud.” Not every time you will see the positive result and you should be ready for the failure. Success isn’t easy; it takes time and patience even if you are doing the right thing, it will take time and everyone will have their fair share of difficulties in their business before becoming successful. It would be best if you have a positive mindset to accept the failures and not giving up on your dreams.